KNAPP deploys resident engineers who ensure longterm support in your logistics system. With our resident engineers directly on site, you benefit from immediate response in case of a system breakdown. Our resident engineer devises proactive maintenance schedules to prevent problems long before they happen, minimizing your downtimes.
This service not only includes the on-going maintenance for your automated logistics system, but optionally also for other handling equipment – for example lift trucks, packaging machinery, industrial doors and dock levellers – and even warehouse services such as heating, ventilation and lighting systems.
Customers with resident KNAPP maintenance technicians can also outsource their customer support to us by transferring existing employees to KNAPP’s staff, with no loss of personal benefits. This gives you several advantages: easy and improved cover for staff absences, spare parts supply and training are all handled within an agreed budget.
Planned, preventive maintenance visits are optimally tailored to your logistics system – annually, semiannually, quarterly or monthly – to suit your operational requirements and meet legislative demands.